PERLINDUNGAN HUKUM BAGI PENUMPANG JASA ANGKUTAN ORANG PADA UNIT PENGELOLA ANGKUTAN SEKOLAH DISHUB DKI JAKARTA
Keywords:
Protection, Law, Passengers, Transportation, DishubAbstract
This research is motivated by the high number of accidents in Jakarta and aims to describe and analyze the adequacy of school bus transportation services for students, safety aspects, and service efficiency provided by the Jakarta City Transportation Agency. The method used is normative juridical, which is based on literature studies to examine secondary data, and field studies to obtain primary data through interviews. Data collection techniques consist of Library Research (library studies) by analyzing related literature, and Field Research (field studies) through interviews with related parties. The results of the study indicate that student safety in school bus transportation services is influenced by vehicle maintenance carried out by the Transportation Agency. In addition, service efficiency for students is also a major concern in providing this transportation. Based on the results of the study, it is recommended that school bus transportation service providers continue to guarantee passenger comfort and safety, and the DKI Jakarta Transportation Agency tightens supervision of vehicle conditions and driver performance in order to improve the quality of school bus transportation services.
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