PENEGAKAN HUKUM TERHADAP KEJAHATAN SIBER TERKAIT PERLINDUNGAN DATA PRIBADI DALAM TRANSAKSI E-COMMERCE

Abstract

The rapid growth of e-commerce in Indonesia has been accompanied by an increase in cybercrime cases, particularly personal data breaches, such as the incidents at BSI, BI, and Tokopedia. This raises serious concerns about consumer data security and public trust. This study aims to identify the roles and strategies of law enforcement officials in addressing cybercrime related to personal data breaches in e-commerce and analyze the obstacles they face in establishing evidence. This research is a normative legal study with a statutory approach. Data were analyzed qualitatively. The discussion shows that law enforcement officials (the Police, the National Cyber and Information Technology Agency (BSSN), and the Communication and Information Technology (Kominfo) PPNS (National Agency for the Protection of Information and Communication Technology) play a role in investigations, digital forensic analysis, and cross-sectoral/international coordination. Strategies implemented include increasing human resource capacity, utilizing advanced technology, strengthening the framework, and implementing proactive and preventative strategies. However, key obstacles to establishing evidence include the transnational nature of cybercrime, the anonymity of perpetrators, digital forensic difficulties (volatile evidence, integrity, concealment techniques), the rapid evolution of modus operandi, limited resources, and the incompleteness of implementing regulations for the PDP Law, which hamper technical details, legal certainty, and clear law enforcement mechanisms.